Everything you need to work with SunarCode.

SunarCode designs and builds custom software and the automation that keeps it running. We work as a single engineering partner across the full stack — from the website and the product application, to the cloud infrastructure underneath, to the AI-assisted operations that reduce incidents once you are live. The name Sunar means goldsmith: precise, durable work, joined well. Our mark is two forged links interlaced — master craft, and the linked systems we build and maintain.

Most agencies stop at delivery. We are built around what happens after launch: automating the repetitive operational work, watching the systems, and proving the value back to you in numbers. That is why this platform is not a brochure — it demonstrates the automation we sell, and gives every client a live window into their own projects and infrastructure.

Who we work with

Startups and SaaS companies who need senior engineering without hiring a full team; growing businesses modernizing legacy systems; and enterprises in regulated fields (healthcare, financial, logistics) who need a partner that can pass a security and procurement review. Whatever the size, the same senior engineers do the work, and the same audit-ready trail follows it.

Our work falls into four connected practices. Most engagements start in one and grow into the others — a build becomes a managed retainer, a migration uncovers automation worth keeping.

Underneath these, concrete offerings include website and SaaS builds, iOS / Android / cross-platform apps, CI/CD and Kubernetes, Terraform IaC, backup and Active Directory automation, multi-cloud monitoring, and vulnerability intelligence. If it is engineering or operations, it is in scope — ask us if you are unsure.

Everything you touch — the public site, the estimator, the proposal you sign, the portal you log into afterwards — is one connected system, delivered in four layers, each building on the last.

As a client you mostly live in the middle two layers: you receive and sign proposals, then track the work and read your reports in the portal. The top and bottom layers are the public demos and the productized support that surround the engagement.

Every engagement follows the same five phases. You always know which phase you are in, what the next milestone is, and when it is due — the portal shows it, and billing is tied to it.

1. 1

   Discovery

   A free consultation and, where useful, an infrastructure assessment. We agree the problem, the scope, and success measures before anyone commits.

2. 2

   Proposal

   A written proposal with scope, line items, price, and terms. You review it in the portal or as a PDF and accept it with an e-signature — the moment the engagement officially begins.

3. 3

   Build

   Design and engineering, organized into milestones on a visible timeline. You see progress, comments, and deliverables as they land — no waiting for a status email.

4. 4

   Automation

   We wire up the operational automation — pipelines, monitoring, patching, alerting — so the system maintains itself and incidents drop.

5. 5

   Handover

   Documentation, runbooks, and architecture diagrams land in your document vault, and your live infra report starts showing the value delivered. From here it is either done, or continues as a managed retainer.

Here is the exact path from “interested” to “logged into the portal.”

1. 1

   Reach out

   Book a consultation, request a proposal, or ask for an infrastructure assessment from any form on the site — or email contact@sunarcode.com. Every inquiry becomes a tracked request, so nothing gets lost.

2. 2

   Talk it through

   We hold the discovery call, understand the work, and confirm scope. You can try the ROI calculator and live demos beforehand to size the opportunity yourself.

3. 3

   Receive your proposal

   We send a scoped, priced proposal. You can read it as a web page or a PDF — see Proposals & signing.

4. 4

   Accept & get portal access

   When you e-sign, your organization account is created and you receive an email invitation to set a password (or sign in with a linked account) and enter the portal.

A proposal is a scoped, priced, signable offer. Accepting one automatically creates your engagement and its billing schedule — there is no separate paperwork step.

Reviewing a proposal

• Open the link we send, or find it under Proposals in the portal.
• Review the scope, line items, total, currency, and terms.
• Download the PDF for your records or to circulate internally.

Accepting with e-signature

When you are ready, you accept and sign directly in the browser. We record the signer's name, email, timestamp, and a reference — a complete, auditable record of acceptance. The instant you sign:

• The proposal is marked accepted.
• An engagement is created and linked to your organization.
• The first invoice or retainer subscription is generated per the agreed billing model.

The portal is your private window into every engagement we run for you. It is organized into a handful of areas, each covered below.

Open Projects to see each engagement as a live dashboard — no more asking “where are we?”

• Status & progress — current phase, percent complete, and the next milestone with its target date.
• Milestone timeline — discovery → build → automation → handover, each marked pending, active, or done.
• Activity feed & comments — updates and threaded discussion on the work, in context.
• Deliverables — each tracked from draft to delivered to accepted.

The Documents area is your vault: proposals, signed agreements, architecture diagrams, runbooks, audit outputs, and published reports — all in one place, scoped to your organization.

• Downloads use short-lived, signed links — a file is never sitting on a public URL.
• Documents can be tied to a specific engagement, so they are easy to find in context.
• Access is enforced on our servers by your role and the document's visibility — not by hiding a button.

This is the part most vendors can't show you. Under Reports, each period turns the operational work into hard numbers — proof of the value the automation is delivering.

Each report covers a period and tracks:

• Tickets reduced — fewer incidents reaching your team.
• Patch time — before vs. after automation.
• Automation coverage — how much of ops now runs itself.
• Cost savings — reduced operational spend.
• Uptime / SLA — reliability over the period.

Reports can be published on a schedule and viewed as trends across periods, so the trajectory — not just a single snapshot — is always visible.

The Billing tab shows your invoices, payment history, current plan or retainer, and downloadable receipts. We support the billing models and payment methods that fit both startups and enterprise procurement.

Ways to pay

• Card or ACH via Stripe — self-serve, ideal for startups and SMBs.
• Bank transfer / purchase order — the enterprise path; no card required, reconciled against your PO.
• Region-aware tax is calculated automatically on every invoice.

Under Support you can raise a ticket and search a growing library of guides, how-tos, and runbooks.

Raising a ticket

• Give it a subject, a description, and a priority.
• Track it through triage, in-progress, and resolved.
• On intake, our own AI suggests a category and likely root cause to speed up the first response.

Security is built into how the platform works, not bolted on. This matters especially for healthcare, financial, and other regulated clients who screen vendors before engaging.

• Role-based access is enforced on the server for every request; a client account can only reach its own organization's rows.
• Append-only audit log records every authenticated change — who, what, when — and cannot be edited or deleted.
• Encryption in transit and at rest; documents served only via short-lived signed links.
• Privacy & GDPR — cookie consent, a published privacy and cookie policy, and a data-subject request process.
• Compliance posture — SOC 2 / ISO 27001 roadmap, DPA available, data-residency options — detailed on our public Trust & Security page.

Our public status page shows component uptime and incident history, so you can verify reliability independently.

Before you ever sign anything, three tools on the site let you evaluate us with real interaction rather than marketing copy.

Engagement

A client project or managed-service contract — the container for milestones, tasks, documents, and reports.

Milestone

A trackable, sometimes billable, phase within an engagement.

Proposal

A scoped, priced, e-signable offer. Accepting one spawns an engagement and its billing schedule.

Agreement

A formal contract (MSA, SOW, DPA) sent for signature and stored in the portal.

Retainer

A recurring managed-service subscription — ongoing InfraOps rather than a one-off build.

Deliverable

A tangible output of the work, tracked from draft to delivered to accepted.

Visibility flag

The per-record setting that decides whether you see an item (client) or only our team does (internal).

Live infra report

Per-period operational metrics — tickets reduced, patch time, automation coverage, cost savings, uptime.

Audit log

An append-only, immutable record of every authenticated change on the platform.

If you are already a client, the fastest route is the Support tab in your portal. For anything else — a new project, a question about scope, or procurement paperwork — reach a human directly.

SunarCode — Digital Engineering & Infrastructure Automation. This documentation describes the SunarCode client platform and how to work with it. Features are delivered in phases; your portal shows exactly what is available to your account today. For security, privacy, and compliance details see the Trust & Security and Privacy pages on sunarcode.com.